Privacy Policy

Last updated July 24, 2026

This Privacy Policy explains how Commonwealth Psychotherapy, PLLC ("Commonwealth Psychotherapy," "we," "us," or "our") collects, uses, protects, and shares information when you visit commonwealth-psychotherapy.com or otherwise interact with our public website and online contact features (collectively, the "Website").

This Privacy Policy applies only to information collected through the public Website. It does not replace the Notice of Privacy Practices, informed-consent documents, supervision agreements, or other policies that may apply after a clinical or professional relationship has been established.

By using the Website, you acknowledge the practices described in this Privacy Policy. If you do not agree with these practices, please do not use the Website or submit information through it.

1. Information We Collect

Information You Provide

We may collect personal information that you voluntarily submit through a contact form, consultation request, email, phone call, or other communication. This information may include:

  • Your first and last name
  • Your email address
  • Your telephone number
  • Your preferred method of contact
  • Your general availability
  • Whether you are interested in individual therapy, clinical supervision, or another service
  • Information included in your message or inquiry

You are not required to provide more information than is reasonably necessary for us to respond to your inquiry.

Sensitive and Health-Related Information

A general website contact form or standard email may not be appropriate for detailed clinical, medical, or highly sensitive information. Please do not use the public Website to submit psychotherapy records, detailed health histories, Social Security numbers, payment-card information, or urgent safety concerns.

Submitting a website form or sending an email does not create a therapist-client relationship, supervisor-supervisee relationship, or guarantee that services will be available.

Information Collected Automatically

When you visit the Website, certain technical information may be collected automatically by the Website, its hosting provider, or other service providers. This information may include:

  • Your Internet Protocol address
  • Browser and device type
  • Operating system
  • Referring and exit pages
  • Pages viewed and features used
  • The date and time of your visit
  • Approximate location derived from your IP address
  • Cookie and similar technology identifiers

This information is generally used to operate and secure the Website, understand Website performance, identify technical problems, and evaluate how visitors use the Website.

2. How We Use Your Information

We may use information collected through the Website to:

  • Respond to questions and consultation requests
  • Provide information about individual therapy or clinical supervision
  • Determine whether services may be appropriate and available
  • Schedule or coordinate an introductory consultation
  • Communicate administrative information
  • Operate, maintain, and improve the Website
  • Monitor Website performance and usage
  • Protect the Website against misuse, fraud, or security threats
  • Comply with applicable legal and regulatory obligations
  • Establish, exercise, or defend legal rights

We will not use information submitted through an inquiry to establish a clinical relationship without further communication, appropriate documentation, and mutual agreement.

3. How We Share Information

We do not sell your personal information. We do not share personal information collected through the Website with unaffiliated third parties for their own direct-marketing purposes.

We may share limited information with service providers that support the operation of the Website or our administrative activities. Depending on the tools in use, these providers may include:

  • Website-hosting and content-management providers
  • Website-design and technical-support providers
  • Contact-form and email providers
  • Analytics and Website-performance providers
  • Scheduling or practice-management platforms
  • Secure document, communication, or record-management providers
  • Payment processors used through a secure client portal

These providers may access information only as reasonably necessary to perform services for us and are subject to their own privacy and security obligations.

We may also disclose information when reasonably necessary to:

  • Comply with a law, regulation, subpoena, or court order
  • Respond to a lawful government request
  • Protect the rights, safety, and property of you, us, or others
  • Investigate suspected fraud, abuse, or security incidents
  • Complete a merger, reorganization, sale, or transfer of all or part of the practice, subject to applicable confidentiality requirements

4. Cookies and Similar Technologies

The Website may use cookies and similar technologies to operate essential features, remember preferences, measure performance, and understand how visitors use the Website.

You may be able to control nonessential cookies through the Website’s consent banner or through your browser settings. Disabling certain cookies may affect Website functionality.

For additional information, please review the Commonwealth Psychotherapy Cookie Policy.

5. Analytics

We may use analytics services to better understand Website traffic and performance. These services may collect information such as your IP address, device details, pages viewed, referral source, and interactions with Website features.

Analytics information is generally used in aggregated or statistical form. You may be able to limit analytics tracking through cookie settings, browser controls, or privacy tools provided by the analytics service.

6. Clinical Information and HIPAA

Clinical care is not provided through the public Website. If you become a client, clinical information, intake documents, communications, scheduling, billing information, and treatment records may be collected and maintained through separate secure systems.

The use and disclosure of protected health information created or received as part of an established clinical relationship is addressed in Commonwealth Psychotherapy’s Notice of Privacy Practices and other clinical documents.

Not every type of information submitted before a therapeutic relationship is established is necessarily protected health information under HIPAA. You should avoid including detailed health information in a general contact form or unsecured email.

7. Email, Telephone, and Text Communications

Email, voicemail, and standard text messaging may not be completely secure. Please use these methods primarily for general questions, consultation scheduling, and other non-urgent administrative matters.

We will not send promotional text messages unless you have separately agreed to receive them. Your mobile telephone number and text-message consent will not be sold or shared with third parties for their own marketing or promotional purposes.

You may ask us to stop nonessential email or text communications at any time. Administrative communications necessary to respond to your request or manage an established service may still be sent.

8. Data Security

We use reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, email system, electronic transmission, or data-storage method can be guaranteed to be completely secure. Information submitted electronically is transmitted at your own risk.

If you believe information you submitted through the Website has been accessed or used improperly, please contact us using the information below.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary to respond to your inquiry, provide requested services, maintain appropriate business records, comply with professional and legal obligations, resolve disputes, and protect our rights.

Retention periods may differ depending on the type of information and whether you become a client or supervisee. Clinical records may be subject to separate professional, insurance, contractual, and legal retention requirements.

When information is no longer reasonably needed, we may delete, anonymize, or securely archive it as permitted by law.

10. Information About Minors

The Website and services described on it are intended for adults. We do not knowingly collect personal information through the Website directly from children under 18.

If you believe a minor has submitted personal information without appropriate authorization, please contact us so we can review and, when appropriate, delete the information.

11. Your Privacy Choices

Subject to applicable law and professional record-retention requirements, you may contact us to:

  • Ask what personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of information that we are not required to retain
  • Withdraw consent when processing is based on consent
  • Opt out of nonessential marketing communications
  • Ask questions about how your information has been used or shared

We may need to verify your identity before completing a privacy request. We may also deny or limit a request when permitted or required by law, including when information must be retained as part of a clinical, professional, financial, or legal record.

12. Do-Not-Track Signals

Some browsers offer a Do-Not-Track setting. Because there is not currently a universally accepted standard for responding to these signals, the Website may not respond to every Do-Not-Track request.

You may still manage cookies and similar technologies through the Website’s consent settings and your browser controls.

13. Third-Party Websites and Services

The Website may contain links to third-party websites, scheduling tools, client portals, social-media platforms, or other services that we do not operate.

This Privacy Policy does not govern those third parties. We encourage you to review their privacy policies before submitting information to them.

14. Emergency and Crisis Communications

The Website, contact form, email, and voicemail are not monitored continuously and should not be used for emergency or crisis communications.

If you are experiencing an emergency or are concerned about your immediate safety, call 911, call or text 988, or visit your nearest emergency department.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to the Website, our practices, service providers, or applicable legal requirements.

The revised version will be posted on this page with an updated "Last updated" date. Your continued use of the Website after an update indicates your acknowledgment of the revised policy.

16. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact:

Commonwealth Psychotherapy, PLLC
Boston, Massachusetts
Email: julia@commonwealth-psychotherapy.com